Privacy Policy
Last updated: 19 September 2026.
Identity and role of the data controller
flashpageko acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing personal data collected from visitors interested in our specialised courses on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation and professional management of television and streaming productions. Our registered address is Wansbeck Workspace, Rotary Parkway, Ashington, Northumberland, NE63 8QZ and we can be contacted at [email protected] or 0191 694 1001.
Scope of the notice and the people it covers
This privacy notice applies to all individuals who access or use our website, submit enquiries via the contact form, or otherwise interact with flashpageko in connection with our commercial course offerings. It covers data processing activities carried out in the United Kingdom and explains how we handle personal data of prospective students, current participants and other visitors located in the UK.
Categories of personal data and sources
We collect personal data directly from you when you use the contact form or correspond with us. This includes identification data such as your name, contact details including email address and telephone number, and any additional information you provide in messages about your interest in our courses. We may also receive technical data such as IP address, browser type and device information automatically through server logs. No data is obtained from third-party sources other than standard analytics tools disclosed below.
Purpose-by-purpose explanation of processing and legal basis
We process personal data for the following purposes: to respond to enquiries and provide information about course availability and enrolment under the legal basis of legitimate interests or consent where appropriate; to deliver and administer course materials and communications under contract performance; to comply with legal obligations such as record keeping under legal obligation; and to improve website functionality and service quality under legitimate interests. Each purpose is limited to what is necessary and proportionate.
Whether providing data is required and consequences
Providing personal data through the contact form is voluntary. However, if you choose not to supply required fields such as name and email address we may be unable to respond to your enquiry or process course-related requests. Technical data is collected automatically and refusal is not possible without disabling essential site functions.
Cookies and similar technologies
Our website uses cookies and similar technologies for essential functionality and performance measurement. A separate cookie policy is available via the site-wide cookie banner. You can manage preferences through your browser settings or the banner options at any time.
Processors, service-provider categories and disclosures
We engage trusted processors including website hosting providers, email delivery services and analytics platforms to support our operations. These entities process data only on our instructions and under appropriate contracts. We may disclose data where required by law, such as to regulatory authorities or in response to valid legal requests.
International transfers and safeguards
Some processors may be located outside the United Kingdom. In such cases we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office to ensure an adequate level of protection for your personal data.
Retention periods and criteria
Enquiry data is retained for up to two years after the last interaction to allow follow-up and service improvement. Course participant records are kept for six years to meet contractual, tax and legal requirements. Technical logs are retained for twelve months. Retention is reviewed regularly against business needs and legal obligations.
Security and data-minimisation practices
We implement appropriate technical and organisational measures including encryption in transit, access controls and regular security reviews. Data collection is limited to what is necessary for the stated purposes. While we take reasonable steps we cannot guarantee absolute security against all threats.
Data-subject rights and exercising them
Under UK GDPR you have the right to access, rectification, erasure, restriction, portability and objection. To exercise these rights please contact us at [email protected] or 0191 694 1001 providing sufficient information to verify your identity. We will respond within one month.
Right to withdraw consent and object to direct marketing
Where processing is based on consent you may withdraw it at any time by contacting us. You can also object to direct marketing by using unsubscribe links or notifying us directly. Objection will not affect processing carried out prior to withdrawal.
Right to complain to the supervisory authority
If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, at ico.org.uk.
Children and age restrictions
Our courses are intended for adults aged eighteen and over. We do not knowingly collect personal data from children under eighteen. If we become aware that such data has been collected we will delete it promptly.
Automated decision-making and profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics used are for aggregate service improvement only.
Policy changes and effective date
We may update this privacy policy to reflect changes in law or practice. The current version is dated 19 September 2026 and replaces all previous versions. Continued use of the website after updates constitutes acceptance of the revised policy.